Terms of cancellation

General Terms and Conditions of Sale

Useful informations
— The reception is open from 9am to 10pm during school holidays and 9am to 7pm outside school holidays. Please let us know if you arrive after 10pm.
— Rooms are available from 2pm on the day of the arrival and must be vacated by 10.30am on the day of the departure.
— Rates are based on bed and breakfast included. Access to the Spa is included in the price, with reservation only.
— The restaurant/bar l’ApréSki is open for lunch and dinner during school holidays. Outside of these periods please contact the reception. Please book your table in advance.
— In the case of a late departure from the hotel, a room is available for your luggage with access to a shower
— Pets are not allowed in the hotel.


Deposit and interruption of stay
Upon booking, the sum equivalent to three nights (7 nights stay) or 50% of the total amount of your reservation (short stay) will be requested. Any reservation will only become effective on receipt of the deposit, these are deductible at the end of the stay if it has been carried out in its entirety. If the stay is interrupted, the deposit will not be refunded. The balance will be payable on departure.
 
Cancellation of stay
In the event of cancellation, the deposit will be kept in its entirety. Late cancellations (eight days before the date of your stay), the amount of 80% of the stay will be charged to your credit card.
 
Cancellation insurance
You can subscribe to our cancellation insurance directly on the dedicated website within 48 hours following your booking (see link below) or again by checking the option when booking online.
With this option, in case of cancellation on your part, it guarantees the refund of the amount paid as a deposit.
https://www.assurances-sejours.com/


More information
Please contact us for more information on our terms and conditions.

— Couverture COVID 19 (.PDF)
— Conditions Générales (.PDF)